Privacy Policy

1. Introduction and Scope

Swaysmatemixer Wellness Ltd. ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (swaysmatemixer.casa) and tell you about your privacy rights and how the law protects you.

This policy applies to all information collected through our website, as well as any related services, sales, marketing, or events. By using our site, you agree to the collection and use of information in accordance with this Privacy Policy.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, or similar identifier provided via our contact forms.
• Contact Data: includes email address and telephone numbers.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use our website and services.

3. How We Collect Your Data

We use different methods to collect data from and about you, including through:

Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you submit inquiries through our contact page.

Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please refer to our Cookie Policy for further details.

4. Third-Party Processors

We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These include hosting providers, analytics services, and customer service platforms. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and applicable legal requirements.

6. Your GDPR and CCPA Rights

Depending on your geographic location, you may be protected by specific data protection regulations such as the General Data Protection Regulation (GDPR) in Europe or the California Consumer Privacy Act (CCPA). Your rights may include:

• Request access: The right to request a copy of the personal data we hold about you.
• Request correction: The right to have incomplete or inaccurate data we hold about you corrected.
• Request erasure: The right to ask us to delete or remove personal data where there is no good reason for us continuing to process it.
• Object to processing: The right to object to the processing of your personal data where we are relying on a legitimate interest.
• Request restriction of processing: The right to ask us to suspend the processing of your personal data.
• Request transfer: The right to have your personal data transferred to you or to a third party.
• Withdraw consent: The right to withdraw consent at any time where we are relying on consent to process your personal data.

7. Contacting the Data Protection Officer

If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer (DPO) at the following details:

Swaysmatemixer Wellness Ltd.
Data Protection Officer
14 Blossom Way, Health District
London, W1H 7JL, UK
Email: [email protected]